Doubletree By Hilton Rochester, Henrietta

The hotel's location is great for getting downtown and close to restaurants and shopping. The rooms were below average in cleanliness and not very accommodating for requesting an extra bed, leading to a less than ideal sleep experience. The service staff were amongst the friendliest, willing to assist with anything needed, which stood out positively. However, dining options were severely lacking and the price for some services felt overpriced.

The hotel offers spacious and well-appointed rooms with a working area and a small sitting area, making for a comfortable sleep with great amenities. However, there were signs of prior damage that went unnoticed by the staff, and amenities like soap were limited. The service was accommodating and perfect for families, with a good breakfast, but there were instances of unprofessional behavior from staff. The location is central with many dining options nearby, perfect for shopping and eating, though late-night activities in Rochester might pose challenges. The dining experience provided fresh and delicious options, especially notable for the bakery items. Overall, the hotel offers good value for the money.

My stay at the hotel was a mix of spacious rooms needing renovation and a location near many restaurants. The service was mostly impeccable, although there were some instances that tarnished the experience. Dining was pleasant, and the facilities were adequate.